Category Archives: Defence

The International Council of Customer Service Organizations Announces the 2011 International Service Excellence Award Winners

Posted by on February 10, 2012 2 comments

The International Council of Customer Service Organizations Announces the 2011 International Service Excellence Award Winners










Chicago, IL (PRWEB) February 01, 2012

In recognition of being leading service providers globally, organizations and individuals were awarded with an International Service Excellence Award by the International Council of Customer Service Organizations (ICCSO).

The Customer Service Institute of America (CSIA) is the body delegated by International Council of Customer Service Organizations to manage the International Service Excellence Awards. These awards are the world’s peak customer service awards with organizations and individuals that excel in service around the globe being nominated in a variety of categories to recognize their commitment to customer service excellence.

Christine Churchill, executive director, Customer Service Institute of America expected this year’s entrants to exceed her expectations; and she was correct.

“It was no surprise to see the caliber of entrants for this year’s awards. Because service is an exceptional differentiator, there is a focus on service like never before. I feel extremely lucky to be exposed to these phenomenal organizations and individuals,” said Churchill.

“We were definitely choosing from the best of the best this year,” says Brett Whitford,secretary-general, International Council of Customer Service Organizations. “Our judges were exposed to some innovative and out-of-the-box ideas that are leading to outstanding customer experiences and bottom line achievements.”

Judging Criteria

The judging criteria for the International Service Excellence Awards is based on the rigorous International Customer Service Standard (ICSS), which provides a comprehensive and practical framework to assist organizations in delivering consistently high levels of service. Organizations applying in each of the award categories are asked to demonstrate the following to the award judges:

1. An approach to each of the attributes outlined in the International Customer Service Standard

2. The breadth and depth of the deployment of each approach

3. Results flowing from the approach and deployment

4. The level of customer involvement in the strategic decision making of the organization

5. Evidence of continuous review and improvement against the ICSS criteria

The judging committee consists of representative senior business and public sector individuals actively involved in the customer service profession.

2011 International Service Excellence Award Winners :

Company Awards:

Visonary Award

Cvent

Best of the Best

World Service Toronto

(American Express Canada)

Large Business (over 4000 employees)

Safelite Autoglass®

Large Business – Highly Commended

Ceubuana Lhuillier

Division of a Large Business

Pershing LLC, a BNY Mellon Company

Division of a Large Business – Highly Commended

National Bank Correspondent Network

Medium Business (501-3999 employees)

Ryan LLC

Division of a Medium Business

(501-3999 employees)

OnStar    

Contact Center

E*TRADE Financial Corporation

Contact Center – Highly Commended

NS Call Centre (operated by NCS)

Ministry of Defence, Singapore

Small Business (less than 500 employees)

BodyGuardz

Individual Awards:

Customer Service CEO

THOMAS M FEENEY, CEO

Safelite Autoglass®

Customer Service Manager

JORGE A RODRIGUEZ

World Service Toronto –

American Express Canada

Customer Service Professional

FARIBORZ TABATABAEI

World Service Toronto –

American Express Canada

Customer Service Leader

MARK FOXWELL

World Service Toronto –

American Express Canada

Customer Service Contact Center Manager

JODI JOHNSON

The Guardian Life Insurance Company of America    

Customer Service Executive

MARNIE THUECKS

The Guardian Life Insurance Company of America

If you would like to nominate your organization or a colleague for an International Service Excellence Award please contact us at the number below or the email associated with this media release.

About Customer Service Institute of America:

The Customer Service Institute of America (CSIA) is to be the professional body of choice for customer service leaders across the US. The Institute has the exclusive North American rights to distribute the International Customer Service Standard (ICSS) and certify Organizations against the Standard.

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Vocus©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







Grey Defence the #1 Gray Hair Treatment Solution Now Available on Mobile Devices

Posted by on November 15, 2011 1 comment

Grey Defence the #1 Gray Hair Treatment Solution Now Available on Mobile Devices











Gray Hair Pill Mobile Website


(PRWEB) November 01, 2011

COORGA Nutraceuticals is pleased to announce the launch of our new mobile website. The new Grey Defence™ mobile website can be found at http://m.greydefence.com and is currently serving more than 80 visitors per day since its soft launch two weeks ago.

Consumers need not remain “gray impaired” because they chose to experience the web from their smartphones. Now Grey Defence™ gray hair pill can be purchase while on-the-go via a mobile phone.

Ordering Grey Defence™ – the #1 gray hair treatment solution to reverse gray hair – has always been easy for our valued clients who span 5 continents. With this new mobile gray hair pill website we have taken accessibility to a whole new level of convenience.

The new mobile website is a streamlined slimmer version of our award winning website. Though a more streamlined version of our main website, the mobile site still features all our articles discussing what causes gray hair. Of course for those who want to revert back to the main website while on their mobile devices, all they have to do is select the “Classic Version” and they will once again will be on the standard website.

With gray hair reaching epidemic levels in the under-30 age group, the Grey Defence™ mobile website arrives just in time. This age group is known to surf the Internet regularly using their cell phones.

Grey Defence™ works by boosting the body’s supply of Vitamin B and Folic Acid, to aid in melanin production. It also eliminates hydrogen peroxide which bleaches hair internally from the root. Hydrogen peroxide is eliminated via a combination treatment of chelation and decomposition. Grey Defence™ ingredients includes potent antioxidants such as vitamins, essential amino acids and the enzyme Catalase . All wrapped in a protective 100% vegetable shell employing time release technologies that survives stomach acid. Visit us and learn how the best gray hair vitamin works.

About COORGA Nutraceuticals

COORGA Nutraceuticals is a company focused on developing products for the anti gray hair market. The company also operates Gray Hair Defence blog; a resource for those looking for information on what cause gray hair.

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Vocus©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







Northern Defence Industries Ltd appoints new Managing Director

Posted by on August 17, 2011 1 comment

Northern Defence Industries Ltd appoints new Managing Director










Newcastle upon Tyne, Tyne & Wear (PRWEB) May 24, 2006

Northern Defence Industries Ltd is pleased to announce the appointment of Mr Trevor Harrison as the company’s new Managing Director.

Trevor Harrison takes up his new position with immediate effect and replaces NDI’s outgoing Managing Director, David Bowles, who in turn is to become Chairman of the company.

Speaking on his first day in post, Trevor Harrison said: “I am delighted to take up the position of Managing Director at NDI. The business has already successfully provided the conduit between its member companies and key global prime contractors and customers, and has grown substantially during David Bowles’s tenure.

“It is my firm intention to further develop NDI as an organisation that can help its member companies successfully compete in the highly competitive international defence and aerospace industries.

“I am greatly looking forward to putting my experience in the defence industry and international markets to work for the benefit of NDI and the defence and aerospace community in the Northern Region.”

Trevor Harrison has worked in the defence and aerospace sectors throughout his career, spending a number of years with the Ministry of Defence (MoD) in research, engineering and equipment support roles.

In 1989 he joined Alvis and in 2002 took on the role of Managing Director of Alvis Vickers Limited in Newcastle. Trevor successfully directed, firstly the integration of Alvis Vehicles with Vickers defence and then – following the sale of Alvis plc to BAE Systems – integration of the business with other BAE Systems sites.

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Vocus©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







Defence Talk.com, Leading Professional Defense and Military Website Turns 3

Posted by on July 31, 2011 1 comment

Defence Talk.com, Leading Professional Defense and Military Website Turns 3










Atlanta, GA (PRWEB) March 31, 2006

DefenceTalk.com is your complete resource for International Defence, military and strategic news and information. DefenceTalk was launched in March, 2003 as a non-profit and educational website and has grown into a mature and professional online Defence and Military community.

DefenceTalk strives to attract Defence Professionals, Military personnel, industry specialists as well as everyday military and Defence enthusiasts. Instead of being “just another board or Defence forum,” it has introduced and implemented strict rules and regulations to be one of the top leading Defence website portals on the internet. Due to DefenceTalk’s professionalism and serious strategic Defence and Military Focus, it has developed a huge user base in three short years online that some other sites strive to achieve in twice that time. Defence Talk continues to set new standards that other websites are forced to copy.

Main Features

Global Defence Forums (http://www.defencetalk.com/forums) – DefenceTalk provides Internet’s leading International Defence Forums to discuss topics related to Global Defence and military developments, military and Defence strategies in open and friendly atmosphere. Ever since DefenceTalk’s inception, it has worked hard to maintain quality and provide innovative rules and regulations so that its Defence Board is noted for its maturity, professionalism and emphasis on technical and strategic aspects of the Global Military issues. Motto on Defence Talk forums is: Freedom of speech with touch of respect.

Global Military Pictures Gallery (http://www.defencetalk.com/pictures/) – Defence Talk features internet’s largest categorized Military Pictures Gallery where users can upload military images (free and unlimited space). Over the years, Defence Talk’s military pictures database has grown to an enormous 11,000+ pictures and according to DefenceTalk’s administration their goal is to make 20,000 pictures by the end of the year 2006. The Military Gallery is organized, the way you want it: Logical Categories and sub-categories, so it is easier for you to find the pictures you are looking for or just browse and know which section or type of equipment you are looking at by just reading the name of the category.

Global Defence News (http://www.defencetalk.com/news/publish) – DefenceTalk’s News section offers visitors a great informational and educational database for their online or offline research. The Defence News sections are updated on almost daily basis and round the clock. DefenceTalk publishes news reports from all Defence ministries around the world, US department of Defence reports and news, Defence Industry press releases related to major weaponry, military equipment as well as news related to general strategic Defence issues. DefenceTalk’s news section also features a daily or every other day Defence newsletter, giving you an inside and personal look at what is up in the Defence world right in comfort of your email inbox. Our Defence Newsletter goes out to over 8,000 subscribers on almost daily basis. To receive newsletter, please register on their Forums.

Weapons Database (http://www.defencetalk.com/world_military_info/) – DefenceTalk’s weapons database sections follows the same logical categorical layout that of their military gallery does but instead of pictures, it features educational information on military equipment and their technical details. This section is under heavy development and scope of this project is rather large to be completed in weeks or even months.

The Team

DefenceTalk’s global moderator team features Defence industry professionals, military personnel as well as serious Defence enthusiast. DefenceTalk’s administration team works hard to provide you the Defence and military information you are looking for as well as keep Defence Forums and Military Gallery and other sections of the site running smoothly in a professional and courteous manner.

Part of a Growing Network

DefenceTalk.com belongs to a growing network of websites on the internet. They’ve recently launched:

– Global Talk Networks (http://www.globaltalknetworks.com/) – which deals with world affairs and world security issues in general, history, technology and other areas of interest is also growing at a fair pace with continuous development to provide our visitors and members a truly unique and global experience. It features a forum, global images gallery as well as a news section.

– Sino Defence Forum (http://www.sinodefenceforum.com/) – This website/forum is result of direct partnership between DefenceTalk.com and SinoDefence.com, internet’s most popular website on China’s Military and Defence Information, News and analysis.

If you are interested in advertising on DefenceTalk, please visit their Advertise with us page (http://www.defencetalk.com/advertise_on_defencetalk.html) and find out the details.

DefenceTalk appreciates you visiting and being part of the leading Defence and Military website on the net. For advertisement, questions and/or comments, please send your emails to: admin@defencetalk.com

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Vocus©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







Introducing a New Invention That Saves Animal’s Lives – Dig Defence

Posted by on July 31, 2011 1 comment

Introducing a New Invention That Saves Animal’s Lives – Dig Defence











Fort Smith, AR (PRWEB) November 6, 2010

Dig Defence is a product that was invented out of necessity, to prevent digging under the fence and pets from leaving the safety of their backyard. Just by using a hammer, Dig Defence can create a safeguard for loved ones, keeping both pets from leaving and predators from entering. Dig Defence is comprised of 4 gauge steel to ensure safety for pets. Even large holes can be contained by using two Dig Defence units in the recommended fashion. Its simple design allows discrepancy at the same time being extremely effective. Dogs, whether for sport, exhibition, or companionship can and will remain safe inside a fenced area with DigDefence.

This innovative new invention was recently nationally recognized by Discovery Channel’s popular TV Show “Pitchmen.” Dig Defence humanely and effectively stops pets from digging underneath any type of fencing. It is the solution to solve, quickly and cost effectively, problematic issues with gaps, holes, and loose fences. Dig Defence can help save the lives of beloved pets while keeping them safely contained at a price everyone can afford. Join with the many other shelters across the country by getting the word out about Dig Defence and save pet’s lives by keeping them safe and secure in their backyards and out of already overfilled shelters.

Shelters across the country are signing up and already working with Dig Defence. We hope that all will agree in finding that Dig Defence is what it portrays to be. The belief is that this product will save animal’s lives and greatly decrease the number of pets ending up in shelters. Promote Responsible Pet Ownership and take the first step to get the word out by visiting DigDefence on the web to learn more about this affordable and unique solution to a problem faced by all who own and love pets. To see Dig Defence in action check it out on youtube.

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Vocus©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







DefenceTalk.com Military Pictures Gallery Reaches Milestone

Posted by on March 9, 2011 1 comment

DefenceTalk.com Military Pictures Gallery Reaches Milestone










Tucker, GA (PRWEB) February 1, 2006

One of the internet’s leading global defence website, DefenceTalk.com is proud to announce that it’s Military Pictures Gallery has reached a major milestone. DefenceTalk.com now hosting more than 10,000 pictures in their Military Gallery and visitors continue to add pictures on daily basis related to the world armed forces.

Visit Military Gallery at:

http://www.defencetalk.com/pictures/

DefenceTalk.com Military gallery features over 4200 Military categories and sub-categories organized in such a way that make finding the pictures very easy. It has become internet’s largest categorized Military gallery to upload and share your pictures with users around the globe.

DefenceTalk has an easy to use upload feature in their Military gallery to upload unlimited amount of your Military Pictures and no space restrictions as well.

DefenceTalk.com appreciates and thanks visitors who participate in uploading and development of internet’s largest categorized Military gallery which is moving fast forward towards becoming largest military gallery in all aspects. In just 30 short months DefenceTalk’s Military Gallery has become one of the most popular galleries for military pictures and other graphics on the web.

Please know that Military Gallery is continously under development and administration team is adding and fine tuning the categories and organization so it is easier for all visitors to find the picture they are looking for in an easy to use and understand category format.

DefenceTalk.com (http://www.defencetalk.com) is your complete resource for International Defence, military and strategic news and information. DefenceTalk provides Internet’s leading International Defence Forums to discuss topics related to Global Defence and military developments, military and Defence strategies in open, professional and friendly atmosphere. Defence Talk also features internet’s largest categorized Military Pictures Gallery where users can upload military images (free and unlimited space). If you have any questions, comments, and/or suggestions please feel free to share them with DefenceTalk, please contact the administration team at: Admin@defenceTalk.com or visit http://www.defencetalk.com for more information.

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Vocus©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







DefenceTalk.com Offers Services for Writers, Professional Military Photographers

Posted by on February 25, 2011 1 comment

DefenceTalk.com Offers Services for Writers, Professional Military Photographers










Reston, VA (PRWEB) April 2, 2007

One of the Internet’s leading global defense website, DefenceTalk.com is proud to announce free services for professional military photographers as well as paid services for defense writers. In addition, in DefenceTalk.com’s 4 years on the internet it’s Military Pictures Gallery has reached a major milestone. DefenceTalk.com now hosting more than 20,000+ pictures in their Military Gallery and visitors continue to add pictures on daily basis related to the world armed forces and world weapon systems.

Get Paid to write Program

Please visit link below to learn more about DefenceTalk’s Get paid to write program for writers, guidelines and payment options. If you are interested in making extra cash by writing about world militaries, world military weapons, defense current events then visit link below for further details: Defense Writers Program

Military Gallery

Military Pictures

DefenceTalk.com Military gallery features over 4500 Military categories and sub-categories organized in such a way that make finding the pictures very easy. It has become Internet’s largest categorized Military gallery to upload and share your pictures with users around the globe.

DefenceTalk has an easy to use upload feature in their Military gallery to upload unlimited amount of your Military Pictures and no space restrictions as well.

DefenceTalk.com appreciates and thanks visitors who participate in uploading and development of Internet’s largest categorized Military gallery which is moving fast forward towards becoming largest military gallery in all aspects. In just 30 short months DefenceTalk’s Military Gallery has become one of the most popular galleries for military pictures and other graphics on the web.

Please know that Military Gallery is continuously under development and administration team is adding and fine tuning the categories and organization so it is easier for all visitors to find the picture they are looking for in an easy to use and understand category format.

Professional Photographers

Professional photographers are encouraged to join DefenceTalk’s service for military photographers. Their service is free, comes with great features and your pictures will be seen by hundreds of users worldwide as soon as you upload. To get more details about this program, please follow the link below: Free Services for Professional Photographers

The Team

DefenceTalk’s global moderator team features Defence industry professionals, military personnel as well as serious Defence enthusiast. DefenceTalk’s administration team works hard to provide you the Defence and military information you are looking for as well as keep Defence Forums and Military Gallery and other sections of the site running smoothly in a professional and courteous manner.

Part of a Growing Network

DefenceTalk.com belongs to a growing network of websites on the internet. They’ve recently launched:

– World Affairs Talk (WorldAffairsTalk.com) – which deals with world affairs and world security issues in general, history, technology and other areas of interest is also growing at a fair pace with continuous development to provide our visitors and members a truly unique and global experience. It features a forum, global images gallery as well as a news section.

– Auto-Talk.net (Auto-Talk.net) – A website on global cars and auto market. Featuring car news, how-to guides, car forums, car and auto picture galleries.

– Sino Defence Forum (China Defense Forum) – This website/forum is result of direct partnership between DefenceTalk.com and SinoDefence.com, internet’s most popular website on China’s Military and Defence Information, News and analysis.

If you are interested in advertising on DefenceTalk, please visit their Advertise with us page (Advertise on DefenseTalk) and find out the details.

DefenceTalk appreciates you visiting and being part of the leading Defence and Military website on the net. For advertisement, questions and/or comments, please send your emails to: admin@defencetalk.com

DefenceTalk.com (DefenceTalk.com) established in 2003 is your complete resource for International Defence, military and strategic news and information. DefenceTalk provides Internet’s leading International Defence Forums to discuss topics related to Global Defence and military developments, military and Defence strategies in open, professional and friendly atmosphere. Defence Talk also features internet’s largest categorized Military Pictures Gallery where users can upload military images (free and unlimited space). If you have any questions, comments, and/or suggestions please feel free to share them with DefenceTalk, please contact the administration team at: Admin @ defenceTalk.com for more information.

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Vocus©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.